Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at Playtonyk. If you have any questions, please contact our customer service team on support@playtonyk.com

Order Processing Time
All orders placed are processed same day.

Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. 

International Orders
Sorry, we are not accepting International Orders currently.

Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking
information. You will be able to track your package directly on the carrier’s website.  

Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.